Tuesday, July 7, 2026

Customer Success

BlueConic Redefines What a CDP Can Do with First-Ever Native Interactive Experiences

BlueConic, the leading Customer Growth Engine, announced the native integration of Experiences by Jebbit into its Customer Data Platform (CDP)—making it the first CDP...

FADEL Launches Powerful Enhancements to Brand Vision and IPM Suite

FADEL®, a leader in brand compliance, and rights and royalty management, announced significant new product enhancements to its flagship platforms, Brand Vision and IPM Suite, designed...

WebPT Appoints Suzanne Cogan as Chief Customer Officer

WebPT, the leading rehab therapy platform empowering providers with innovative solutions to enhance patient care and drive business success, announces the appointment of Suzanne...

TechnoMile Introduces Partner Program to Enhance Customer Success

TechnoMile, a leading provider of transformative, AI-enabled cloud solutions that empower companies to find, pursue, win, and retain more business with the government from...

CROFirst’s Weekly Roundup: Discover the Latest in Revenue Strategy, AI, and Customer Success from Scorpion, HubSpot, Recurly & More

Welcome to CROFirst’s Weekly Roundup—your go-to digest for the most significant developments in revenue operations, performance metrics, AI innovation, and customer success. Here's what’s...

Fathom Integrates the REACH Framework™ to Help Customer Success Teams Drive Expansion with AI

Fathom, the AI-powered meeting assistant, announced a new summary format that brings the REACH Framework™, a proven Customer Success methodology, directly into post-sale workflows. Developed...

OpenPhone’s Sona Just Made Missing Customer Calls a Thing of the Past

OpenPhone, a comprehensive front office software that helps ambitious small business owners make and maintain high-touch relationships and service for every customer, announces Sona:...

Varicent Joins Workday Innovation Partner Program to Enhance Sales Performance Integration

Varicent, a leader in Sales Performance Management (SPM) solutions, has been named a Workday Innovation Partner, marking a significant step in integrating its sales...