Friday, August 21, 2026

Customer Success

CROFirst’s Weekly News Roundup With Cavallo, OneShot.ai, Clearwater Analytics, BlueConic, Humanyze & More!

In Strategic Revenue Management news this week… 🔹 Cavallo Expands Profitability Solutions with New Infor ERP IntegrationCavallo has strengthened its Profit Platform by integrating with...

8×8 Enhances CX Platform with AI and Messaging Innovations to Elevate Engagement

8x8, Inc. has announced a series of enhancements to its Customer Experience (CX) platform, aiming to improve customer and employee interactions through advanced AI...

Hyperproof Launches Comprehensive Trust Management Solution to Streamline Enterprise Compliance

Hyperproof has introduced a powerful new trust management solution designed to help enterprises build customer trust at scale by centralizing compliance data, automating security...

Soluta Welcomes John Sugar as Vice President, Customer Success

Soluta, a leading provider of automated billing, reconciliation, and payment processing services for employee benefit programs, is pleased to announce the appointment of John...

Fawry and Truecaller Forge Partnership to Transform Customer Communication and Trust in Egypt

Fawry, Egypt’s leading digital payments platform, has announced a strategic partnership with Truecaller, a global leader in communication and caller identification solutions. The collaboration...

BlueConic Redefines What a CDP Can Do with First-Ever Native Interactive Experiences

BlueConic, the leading Customer Growth Engine, announced the native integration of Experiences by Jebbit into its Customer Data Platform (CDP)—making it the first CDP...

FADEL Launches Powerful Enhancements to Brand Vision and IPM Suite

FADEL®, a leader in brand compliance, and rights and royalty management, announced significant new product enhancements to its flagship platforms, Brand Vision and IPM Suite, designed...

WebPT Appoints Suzanne Cogan as Chief Customer Officer

WebPT, the leading rehab therapy platform empowering providers with innovative solutions to enhance patient care and drive business success, announces the appointment of Suzanne...