Customer Success
Customer Success
Emplifi Fuel Launch Gives Brands End-to-End Customer Journey Solution
Emplifi, a leader in customer engagement solutions, launched Emplifi Fuel, an out-of-the-box customer engagement solution that revolutionizes how brands organize, plan, and execute marketing...
Customer Success
Top 7 Customer Success Metrics You Should Track
In the fast-changing B2B tech world, customer success is no longer just support. It is now key to driving steady revenue growth. Chief Revenue...
Customer Success
MaxIQ Raises $7.8M to Transform B2B SaaS Customer Journeys
MaxIQ, the first AI-powered Customer Journey Management platform built to maximize customer lifetime value, has secured $7.8 million in Seed funding. The round was...
Customer Success
LabVantage Launches Customer Success Services for LIMS
LabVantage Solutions, the leading provider of laboratory informatics solutions and services, announced the launch of its Customer Success Services Portfolio, a comprehensive suite of...
Customer Success
Crossfuze Honored with Prestigious 2025 ServiceNow Elite Consulting & Implementation Partner of the Year Award
Crossfuze announced it has received the prestigious 2025 ServiceNow Elite Consulting and Implementation Partner of the Year – Americas Award, which celebrates the outstanding...
Customer Success
Infogain Named a Leader and Star Performer in Everest Group’s Data and AI Services for Mid-market Enterprises PEAK Matrix Assessment 2025
Infogain, a Silicon Valley-based leader in digital customer experience engineering, has been recognized as the Leader and Star Performer in Everest Group's Data and...
Customer Success
Accenture Partners with Google Cloud and Salesforce to Accelerate AI-Driven Growth and Customer Experience
Accenture has unveiled new tools designed to help organizations scale generative AI solutions, integrating Google Cloud’s Gemini models and Salesforce’s Agentforce platform. This collaboration...
Customer Success
Gainsight Launches AI Agent for Slack, Enabling Every Employee to Turn Customer Insights into Revenue Opportunities
Gainsight, the world’s leading Customer Success platform, announced the launch of the first customer agent for Slack, one of only 20 AI applications debuting...
