Friday, August 21, 2026

Customer Success

TechnoMile Introduces Partner Program to Enhance Customer Success

TechnoMile, a leading provider of transformative, AI-enabled cloud solutions that empower companies to find, pursue, win, and retain more business with the government from...

CROFirst’s Weekly Roundup: Discover the Latest in Revenue Strategy, AI, and Customer Success from Scorpion, HubSpot, Recurly & More

Welcome to CROFirst’s Weekly Roundup—your go-to digest for the most significant developments in revenue operations, performance metrics, AI innovation, and customer success. Here's what’s...

Fathom Integrates the REACH Framework™ to Help Customer Success Teams Drive Expansion with AI

Fathom, the AI-powered meeting assistant, announced a new summary format that brings the REACH Framework™, a proven Customer Success methodology, directly into post-sale workflows. Developed...

OpenPhone’s Sona Just Made Missing Customer Calls a Thing of the Past

OpenPhone, a comprehensive front office software that helps ambitious small business owners make and maintain high-touch relationships and service for every customer, announces Sona:...

Varicent Joins Workday Innovation Partner Program to Enhance Sales Performance Integration

Varicent, a leader in Sales Performance Management (SPM) solutions, has been named a Workday Innovation Partner, marking a significant step in integrating its sales...

FireMon Strengthens Global Leadership with Key Hires from Skybox Security

FireMon, a global leader in network security policy management (NSPM), announced the addition of four senior sales executives previously with Skybox Security. This strategic...

Optilogic Secures $40M Series B to Enhance AI-Powered Supply Chain Optimization Platform

Optilogic, an innovator in supply chain design software, has successfully closed a $40 million Series B funding round. The investment was led by NewRoad...

Gainsight Acquires Skilljar to Expand AI-Powered Customer Education Capabilities

Gainsight, a leading platform for customer success management, has announced its acquisition of Seattle-based startup Skilljar, a company known for its AI-driven learning management...