Sunday, May 3, 2026

Customer Success

DBSI and VeroTerra Announce Strategic Partnership to Revolutionize Customer Experience Measurement

DBSI, a leading financial transformation firm, announced a new partnership with VeroTerra, a technology company specializing in real-time customer feedback solutions. This collaboration aims...

Dentsu Named Leader in Gartner Magic Quadrant for Digital Experience

Dentsu announced its designation as “a Leader” in the Gartner® Magic Quadrant™ for Digital Experience (DX) Services. The inaugural report evaluates providers based on...

Axtel Launches Edgility for Next-Gen Customer Engagement

Telco Systems, a leading provider of innovative communication solutions, announced a successful market launch by Axtel, a major telecommunications service provider in Mexico. Leveraging...

360 Broadband & GOCare Partner for Digital Customer Excellence

GOCare, a leading SaaS provider of digital experience software, announced that 360 Broadband is upleveling its CX management with GOCare's solution. 360 Broadband is...

Keatext & QuestionPro Partner to Expand Analytics

Keatext, a leading innovative text analytics provider, and QuestionPro, a global leader in online survey and research services, announced a strategic partnership to drive business...

Chatmeter’s Pulse AI Gains Traction for Customer Insights

Chatmeter, the leader in customer intelligence, is now the most advanced AI-powered reputation management platform for multi-location brands thanks to product innovations and rapidly...

Planhat is named a Customer Success Leader by IDC

Planhat has been named as a Leader in the IDC MarketScape Worldwide Customer Success Applications Vendor Assessment across both current capabilities and market-readiness of...

TTEC Reveals 2025 Customer Experience Trends

TTEC Holdings, Inc, a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions from TTEC Engage and TTEC Digital, has identified the top five...