Customer Success
Customer Success
Wix Launches AI Feature for Business-Customer Engagement”
Wix.com, the leading SaaS website builder platform globally, announced the launch of the AI Site-Chat - designed to serve as a virtual agent for...
Customer Success
Shopify Partner Domaine Launches Commerce Accelerator for Mid-Market Brands
Domaine, the world's largest Shopify design and development practice, announced the launch of Domaine Studio, a new division tailor-made to accelerate commerce growth for...
Customer Success
Gen Z Wants Brands to Level Up Their AI Customer Service Game
Sixty percent of Gen Z craves the speed and convenience of AI-powered customer service, but still prefer human interaction for complex issues, according to...
Customer Success
Acxiom Unveils Top 5 CX Trends for 2025, Highlighting the Power of Human Engagement in an AI-Driven World
Acxiom, the global leader in customer intelligence and marketing enablement, has released its highly anticipated annual customer experience (CX) trends report, "A Human-Centric Approach to...
Customer Success
Uniphore and Konecta Join Forces to Advance AI in Customer Experience and Digital Transformation
Uniphore, a global AI leader with the only end-to-end Enterprise AI architecture that delivers unmatched customer focused solutions, together with Konecta, a global leader...
Customer Success
Mitel Launches New AI-Powered Customer Experience Platform, Mitel CX
Mitel, a global leader in business communications, announced its new AI-powered customer experience (CX) management platform, Mitel CX, designed to help organizations enhance customer...
Customer Success
Model N Unveils GenAI and Data Innovations for Revenue Optimization
Model N, the leader in revenue optimization and compliance for life sciences and high-tech companies, launched new generative AI (GenAI) and expanded data capabilities...
Customer Success
Veeva Announces AI in Vault CRM
Veeva Systems announced Vault CRM Bot and Vault CRM Voice Control, two new GenAI capabilities in Vault CRM. Unveiled at Veeva Commercial Summit Europe, CRM Bot and Voice Control...
