Customer Success
Customer Success
Icertis Integrates with DeepSeek to Drive AI Innovation in Contracting
Icertis, the global leader in AI-powered contract intelligence, announced the integration of its contract intelligence platform with DeepSeek R1. This is the latest AI...
Customer Success
EZLynx Launches new AI Features to Enhance Agency Productivity
EZLynx, an Applied company, announced the launch of the latest AI capabilities in its all-in-one management system. Leveraging EZLynx Virtual Assistant (EVA), agents can quickly...
Customer Success
Perspective AI Emerges from Stealth to Deliver Customer Truths
Perspective AI emerged from stealth to announce a $4 million seed funding round led by Village Global, Array Ventures, Honeystone VC, Recursive Ventures, Darkmode...
Customer Success
Alvaria and UJET Partner for Secure and Cloud Center Solution
Alvaria, a global leader in enterprise-scale customer experience (CX) solutions, announced a strategic partnership with UJET, a leading provider of AI-powered cloud contact center...
Customer Success
ChurnZero Unveils Engagement AI: A Superpower for Customer-Centric Teams
ChurnZero, the leading AI platform for customer growth, announced the launch of Engagement AI, a groundbreaking capability that empowers customer success teams to understand...
Customer Success
ChurnZero launches new superpower for customer teams with Engagement AI
ChurnZero, the AI platform and partner for customer growth, has launched Engagement AI, a transformative capability empowering customer teams to understand and manage the dynamics of...
Customer Success
Apiiro Appoints Bill Nichols as VP of Customer Success
Apiiro, the leading application security posture management (ASPM) platform, announced the appointment of Bill Nichols as VP of Customer Success. With over 20 years...
Customer Success
New Customer Success Index Report from Gainsight Reveals How AI is Reshaping CS Strategies
Gainsight, the leading insights-driven, post-sales solution provider, announced that AI adoption in Customer Success is shifting from experimental to essential, as more than half...
