Customer Success
Customer Success
ChurnZero Enhances Customer Success Platform with Knowledge-Powered AI Agents
ChurnZero, a platform focused on helping companies strengthen their customer success operations, has enhanced its embedded AI agents with new connected knowledge source integrations....
Customer Success
CROFirst’s Weekly Roundup: RightRev, Syntax Data, Apollo.io, Affinitiv, Confluent & More
Welcome to CROFirst’s Weekly Roundup, your essential briefing on the latest innovations shaping revenue accounting automation, AI-driven portfolio development, agentic GTM workflows, executive revenue leadership,...
Customer Success
CROFirst’s Weekly Roundup: Array, Alloy,Black Dragon Capital, Cornerstone League, Zonda, Docupace, and more
Welcome to CROFirst’s Weekly Roundup — your essential briefing on the latest innovations shaping revenue intelligence, AI-driven growth acceleration, embedded monetization models, risk analytics,...
Customer Success
CROFirst’s Weekly Roundup: People.ai, CenterBook, Arcana Analytics, TreviPay, PDCflow, Knownwell & Amplitude
Welcome to CROFirst’s Weekly Roundup — your essential briefing on the latest innovations shaping revenue intelligence, AI-driven growth acceleration, embedded monetization models, risk analytics,...
Customer Success
Customer Churn in 2026: Why It Happens and How Revenue Leaders Can Reduce It for Sustainable Growth
In 2026, customer acquisition cost is no longer justified by the first contract. In many SaaS and subscription businesses, CAC has quietly crossed the...
Customer Success
Knownwell Launches RevOps for Clients to Drive Predictable Post-Sales Growth
Knownwell has introduced RevOps for Clients, a new service aimed at bringing the same level of data rigor used in sales and acquisition to...
Customer Success
CROFirst’s Weekly Roundup: Aithon, Databricks, OmniSpay, Aligned, Dispatch, Summize, & Square
Welcome to CROFirst’s Weekly Roundup — your essential briefing on the latest innovations shaping AI-native revenue systems, embedded finance platforms, intelligent deal execution, automated...
Customer Success
Summize Appoints Christopher Picarde as Chief Revenue Officer and Mark Oshry as SVP of Customer Success
Summize, a leader in AI-powered contract lifecycle management (CLM) software, announced the appointments of Christopher Picarde as chief revenue officer (CRO) and Mark Oshry...
