Thursday, August 20, 2026

Customer Success

CROFirst’s Weekly Roundup: Maxio, CAIA–Franklin Templeton, Stagwell, Bookkeeper360, Anaplan & More

Welcome to CROFirst’s Weekly Roundup — your essential briefing on the latest advancements in revenue intelligence, strategic finance modernization, adaptive AI for sales, customer...

Proactive Customer Success Strategies: How Leading Companies Prevent Churn and Drive Expansion in 2026

Retention is not just a safety net anymore. In 2026, it is the new acquisition. If you think keeping customers is secondary, you are...

CROFirst’s Weekly Roundup: Clari, Salesloft, BlackRock, AWS, SalesHood, Nuvei, Microsoft, Accenture, WEVO, Amazon Connect & More

Welcome to CROFirst’s Weekly Roundup — your essential briefing on the latest breakthroughs in revenue strategy, predictive analytics, AI-driven customer engagement, and next-gen sales...

Accenture Invests in WEVO to Enhance AI-Driven Customer Insight and Accelerate Growth

Accenture has made a strategic investment in WEVO, an AI-powered customer research platform that enables companies to simulate and validate user behaviors before launching...

Promit Chakrabarti Joins Tandym Group as Vice President of Strategic Growth and Customer Success

Tandym Group, the leader in specialized solutions for the healthcare, life sciences, technology and professional services industries, announced the appointment of Promit Chakrabarti as Vice President...

CROFirst’s Weekly Roundup: PwC–AWS, Green Dot, Omnicom–Interpublic, HCLTech, Custify, Oscilar–Markaaz & More

Welcome to CROFirst’s Weekly Roundup — your essential briefing on the latest developments in revenue strategy, AI-powered transformation, customer success innovation, and advanced analytics....

Custify Unveils CustifyAI to Redefine Customer Success Efficiency

Custify has introduced CustifyAI, an integrated suite of artificial intelligence capabilities designed to streamline customer success operations, accelerate risk detection and automate routine tasks...

CROFirst’s Weekly Roundup: Intuit, iConnections, Pitcher, Lumio, Revio Insight, ThoughtSpot & More

Welcome to CROFirst’s Weekly Roundup — your trusted digest of the latest developments shaping revenue strategy, AI-powered financial intelligence, customer engagement, and performance analytics....