Digital sales and service solutions provider Alkami Technology, Inc.has partnered with Strata Credit Union to revamp its consumer digital banking solution. The collaboration will involve implementing Alkami’s Digital Banking Platform which will support Strata’s plans for a mobile-first, secure and personalized banking service.
By using this new platform, Strata Credit Union is looking to create a more seamless environment where their members can interact with the bank. Members will enjoy an efficient way of handling daily transactions and building their digital bond with the bank. The software solution is cloud-based and brings together digital payments, financial capabilities and member engagement functions in one single and harmonious interface.
Modernizing Member Engagement via Open Architecture
Strata Credit Union has selected Alkami because the company’s setup is open and flexible. Alkami’s solution will allow the credit union to introduce third-party tech providers and specialized financial services straight into its digital banking environment.
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By implementing a single technology platform, the credit union will be able to provide some very important features which will offer members a full, up-to-date picture of their financial position:
Financial Center: the credit union will offer a one-stop shop for money transfer, payment processing and card management.
Finance & Wellness: A self-service portal featuring spending patterns analysis, budget tracking and savings goal planning.
Smarter Personalization: based on past member behaviour patterns, the system will provide customized financial tips and guidance.
Enterprise Security & Adaptability: Built on an extensible infrastructure that enables continuous feature updates as member expectations evolve.
“We believe technology should do more than make banking easier; it should help improve our members’ financial lives,” said Brandon Ivie, chief executive officer at Strata Credit Union. “Our members are at the center of everything we do, and partnering with Alkami will help us make financial tools and insights more accessible so members can better understand their financial health and make confident financial decisions. As we evaluated our long-term digital strategy, Alkami stood out as the partner that shares our vision for combining intuitive digital experiences with meaningful financial wellness and personalized engagement.”
“As member expectations continue to rise, credit unions need modern technology that helps them deliver personalized, secure, and seamless experiences without sacrificing the flexibility to innovate,” said Benjamin Conant, chief product officer at Alkami. “We’re excited to partner with Strata Credit Union as they advance their digital banking strategy with a Platform designed to strengthen financial wellness, deliver more personalized experiences, and deepen long-term member relationships. Together, we’re building a foundation that will help Strata continue delivering exceptional member experiences for years to come.”
Driving Long-Term Financial Wellness
Strata Credit Union’s tech investment complements the organization ‘s goal of being a proactive financial backer to its community. A fundamental change in service delivery from only reacting to problems with help to implementing an intelligent, digitally enhanced system driven by data, the cooperative opens doors to its patrons to take on tough finance-related decisions with ease through the means of user friendly tools and timely advice.
