Stibo Systems, a global leader in master data management (MDM) solutions, announced the availability of MDM SmartSync™ for Salesforce, a solution that brings governed, AI-ready customer data from Stibo Systems MDM platform directly into Salesforce. By preventing duplicates at the source, synchronizing golden records in real time, and surfacing MDM governance in the CRM workflow, SmartSync helps sales, service and marketing teams make better decisions with confidence.
Without a strong data foundation, CRM environments accumulate duplicate records, fragmented profiles, and outdated information, hurting productivity, personalization, and compliance. According to a recent Validity report, 31% of CRM administrators say poor-quality data costs their business at least 20% of annual revenue. SmartSync addresses these issues with proven patterns and built-in controls so teams can rely on a single, trustworthy customer view and accelerate AI use cases across the front office.
“Salesforce is one of the most powerful platforms in the industry, but it’s only as good as the data you put into it,” said Michael Blough, Chief Sales Officer at Stibo Systems. “With MDM SmartSync for Salesforce, our customers can eliminate duplicate records, trust every interaction, and unlock AI-ready data that drives smarter decisions, stronger relationships, and faster growth.”
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What’s inside MDM SmartSync for Salesforce:
- Real-time duplicate prevention: Protect revenue by stopping costly errors before they enter Salesforce with native “search before create” functionality.
- AI-ready customer data: Cleanse and validate CRM records to feed AI tools.
- Unified customer view: Empower sales and marketing teams with a single, trusted customer profile in Salesforce.
- Always current information: Bidirectional synchronization and seamless merge handling ensures golden records remain consistent between Stibo Systems MDM platform and Salesforce.
- Best practice application integration: Remove the guesswork from Stibo Systems MDM and Salesforce integration strategy.
- Future-proof integration: Ensure long-term Salesforce compatibility, avoiding costly rework
“Enterprises don’t just need clean data today – they need confidence their data landscape will keep pace with tomorrow’s complexity,” said Neda Nia, Chief Product & Growth Officer at Stibo Systems. “SmartSync bakes governance and flexibility right into the workflow, so when you roll out new regions, products, or AI use cases, the foundation is already there.”
With this solution now available, enterprises can ensure Salesforce truly delivers on its promise: a single, reliable hub for customer engagement that fuels business innovation and competitive advantage.
Source: PRNewswire
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