Telco Systems, a leading provider of innovative communication solutions, announced a successful market launch by Axtel, a major telecommunications service provider in Mexico. Leveraging Telco Systems’ Edgility edge computing platform, Axtel is delivering a service-differentiating Customer Experience (CX) solution to business customers across Mexico.
Working with Telco Systems, Axtel developed a containerized CX solution to monitor link quality and ensure optimal performance for its customers.
By integrating Edgility, Axtel gains enhanced edge computing capabilities, including deeper network visibility, real-time performance monitoring, and advanced analytics. The first use case focuses on implementing Edgility as the base for Axtel’s CX application, with plans to expand the deployment with Telco Systems’ Edgility FlexConnect virtual network functions. Axtel considers their investment in Edgility a first step to offering a full suite of edge computing workloads across the enterprise market in Mexico.
Telco Systems’ Edgility delivers a complete end-to-end ecosystem, including a powerful open-architecture operating system that empowers any computing platform to function as a fully functional edge device, as well as a holistic management platform for deploying, managing, and orchestrating edge applications and workloads across tens of thousands of locations. Edgility’s open architecture provides Axtel with unmatched flexibility and scalability, seamlessly integrating with any hardware, software, or connectivity solution, enabling Axtel to offer a wide range of Edge Computing and connectivity services, tailored to the specific needs of its diverse customers.
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“We are excited to partner with Axtel to deliver cutting-edge Customer Experience solutions to the Mexican market,” said Jason Hyatt, General Manager at Telco Systems. “I’m excited for Axtel because they are building an advanced edge computing network in a market with tremendous upside. The first application positively impacts their bottom line by enabling them to deliver exceptional service to their customers, and the next set of applications will drive significant revenue growth to the top line.”
This commercial launch follows a successful Proof of Concept, in which Axtel successfully deployed and tested Edgility and the CX solution at a leading insurance and finance company in Mexico. Axtel was selected to implement a solution that would monitor network equipment performance, measure the CX and UX of critical business flows, and ensure optimal service delivery.
Bridging innovation with local market expertise, Telco Systems and Axtel are pioneering a robust strategy for digital advancement in Mexico, targeting significant growth across the business technology ecosystem. The collaboration ignites a powerful synergy, merging Telco Systems’ sophisticated connectivity and edge computing solutions with Axtel’s nuanced understanding of the local business landscape. This dynamic partnership promises to forge transformative solutions that will empower enterprises and small-to-medium businesses across the country, driving digital transformation and unlocking new potential for growth and efficiency.
SOURCE: EINNewswire
