CGI has unveiled CGI SpeedOps, a new human-centric AI-powered solution aimed at transforming business operations across commercial and public sector industries. Developed in Portugal and already supporting outsourced operations in energy, utilities, and banking, the platform is now being rolled out globally. CGI SpeedOps combines AI, cloud, automation, and data-driven insights to enhance agility, efficiency, and resilience at scale. The solution is part of CGI’s broader BPO 5.0 strategy and complements CGI DigiOps, offering over 40% efficiency gains when combined with wider automation initiatives.
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“CGI SpeedOps is a cornerstone of our BPO 5.0 strategy and a key enabler for clients looking to transform their business operations,” added Paulo Oliveira, Vice-President, Consulting Services, CGI in Portugal. Designed to connect people, processes, data, and systems, the platform helps organizations modernize service delivery and drive continuous improvement. With this launch, CGI aims to empower clients with intelligent, scalable tools to thrive in a digital-first economy.
